Terms & Conditions

Use of This Website

• This website provides cross roller bearing product information, RFQ routing, technical preparation guidance, and supplier contact paths.
• You agree not to misuse the website, interfere with its operation, submit false information, or attempt unauthorized access.
• The website content may be updated, corrected, removed, or reorganized without prior notice.

Product and Technical Information

• Product names, dimensions, drawings, application notes, cross-reference routes, and resource pages are for review and RFQ preparation.
• Model matching, replacement fit, availability, price, lead time, certificate scope, and custom feasibility are not confirmed until TFL Bearings reviews the submitted request.
• Buyers are responsible for checking final drawings, specifications, mounting conditions, operating conditions, and purchase documents before placing an order.

Quotes, Orders, and Payment

• A quotation is prepared from the model, drawing, dimensions, quantity, application, destination, timing, and document requirements supplied by the buyer.
• Prices, delivery dates, product scope, and document support remain subject to written confirmation.
• Orders may require payment terms, production confirmation, drawing approval, or other commercial details before processing.

Shipping and Delivery

• Shipping options, cost, timing, customs requirements, and carrier availability depend on destination, package size, order value, and export conditions.
• Delivery estimates are not guarantees. Customs clearance, inspections, remote delivery areas, holidays, carrier delay, and force majeure events may affect timing.
• Buyers should inspect packages promptly and report visible shipping damage or missing items with photos and order information.

Returns, Refunds, and Cancellations

• Return or refund requests must be reviewed with order information, photos, issue details, and written authorization before any product is sent back.
• Custom, modified, used, installed, damaged, incorrectly ordered, or specially sourced items may not be eligible for return unless agreed in writing.
• If a cancellation request is made after production, sourcing, inspection, packing, or shipping has started, related costs may apply.

Quality Documents and Compliance

• Quality records, certificates, material documents, packing documents, and compliance statements are reviewed according to the confirmed product and order scope.
• A general website statement does not mean every document is automatically available for every item or shipment.
• Send document requirements before quotation or order confirmation so they can be reviewed with the product route.

Limitation of Liability

• The website is provided for business inquiry and information routing. It does not replace final engineering validation by the buyer or their technical team.
• To the extent permitted by law, Cross Roller Bearing Hub and TFL Bearings are not liable for indirect, incidental, or consequential losses from website use or unvalidated application decisions.
• Any order-related responsibility is limited to the written terms confirmed for that order.

Intellectual Property

• Website text, layout, graphics, images, and page structure are owned by or licensed to Cross Roller Bearing Hub unless otherwise stated.
• You may not copy, republish, scrape, or reuse website content for competing commercial use without written permission.
• Brand names and third-party marks mentioned on cross-reference pages belong to their respective owners and are used for identification and review context only.

Contact Us

For questions about these terms, contact Cross Roller Bearing Hub at [email protected] or by phone at +86 158 0663 1151.